Wayang88 Privacy Policy – Personal Data Protection for Malaysian Members

Wayang88 ("we", "the Platform") is committed to protecting the privacy of every individual who uses our website and services at wayang88.im. This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.

By registering as a Wayang88 member or continuing to use any of our services, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Wayang88 follows a data minimisation principle — we only collect information that is strictly necessary to provide a safe, fair, and fully functional service. The following are the categories of data we may collect:

Your personal data may be collected by Wayang88 through the following means:

• Account Registration: Information you provided when completing the registration form on the Wayang88 platform.
• KYC Verification: Identity documents you upload as part of the required Know Your Customer (KYC) process.
• Financial Transactions: Details associated with every deposit or withdrawal you make via Malaysian e-wallets or online banking.
• Platform Usage: Data generated automatically when you use the platform — including bets placed, games played, active time, and page navigation.
• Support Communications: Records of live chat conversations, emails, or other communications you have sent to the Wayang88 support team.
• Cookies & Similar Technologies: Data collected automatically via cookies, web beacons, and similar tracking technologies while you browse the platform.

Wayang88 uses collected personal data solely for legitimate, stated purposes. The primary purposes for data use are as follows:

Account Management & Operations

• Creating, maintaining, and verifying your member account.
• Processing deposits and withdrawals via e-wallets and FPX Malaysia.
• Verifying your identity in accordance with KYC compliance and anti-money laundering (AML) requirements.
• Managing the VIP programme, bonuses, and promotions you are eligible for.

Security & Compliance

• Detecting and preventing fraud, money laundering, and other unlawful activities.
• Ensuring only one account is registered per individual.
• Complying with applicable legal and regulatory obligations.

Service Improvement

• Analysing usage patterns to improve the overall platform experience.
• Optimising platform performance for Malaysian mobile devices.
• Developing new features relevant to local user needs.

Communications

• Sending important account notifications such as new logins and transactions.
• Notifying you of promotions, bonuses, and platform updates (subject to your preferences).

Wayang88 does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which data may be shared:

• Payment Providers: Required transaction data is shared with e-wallet providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) and FPX banks solely for the purpose of processing your payment.
• Game Software Providers: Minimal game data required for proper functionality is shared with casino and slots game providers.
• Relevant Authority: Wayang88 may disclose data to Malaysian authorities — including the police, courts, or regulatory bodies — where required by law or a valid court order.
• Fraud Prevention: Limited information may be shared with payment processing partners for fraud detection and account protection purposes.

In all data-sharing situations, Wayang88 ensures that recipient parties are bound by confidentiality obligations equivalent to or stricter than our own standards.

The security of your personal data is Wayang88's highest priority. We employ multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.

Technical Security Measures:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Passwords are stored using one-way hashing algorithms that cannot be reverse-engineered.
• Role-based access control — only staff who require access to specific data are authorised to do so.
• 24/7 security monitoring and automated intrusion detection systems.
• Regular data backups at secure data centres.

Data Retention Period:

• Active account data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements.
• After an account is closed, personal data will be deleted within 90 days, except for data that must be retained for legal purposes.

The Wayang88 platform uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device when you visit our website.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Functional Cookies: Remembering your preferences such as language and display settings for a more comfortable experience.
• Analytics Cookies: Helping us understand how members use the platform so we can make meaningful improvements.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the overall functionality of the Wayang88 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by Wayang88. Tap on each right to learn more:

To exercise any of the rights above, please contact the Wayang88 Data Protection Officer at support@wayang88.im by stating the right you wish to exercise along with your account details. We will respond within 14 business days.

Wayang88 services are strictly for individuals aged 21 years and above. We do not knowingly collect, process, or store any personal data of individuals under the age of 21.

Should Wayang88 discover that data from a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child has registered on Wayang88 should contact us immediately at support@wayang88.im.

The Wayang88 platform may contain links to third-party websites or services that operate independently from us. This Privacy Policy applies solely to the Wayang88 platform.

Wayang88 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of any third-party site you visit via links on our platform.

Wayang88 reserves the right to amend, update, or replace any part of this Privacy Policy at any time. Members will be notified of any material changes via their registered email or a prominent notice on the platform at least 7 days before amendment takes effect.

Your continued use of the Wayang88 platform after any amendment's effective date constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your data.

If you have any questions, concerns, or complaints regarding how Wayang88 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing all privacy concerns seriously and within a reasonable timeframe.